Returns & Exchanges
At Gabby, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for most items in their original condition. We strive to make the return process as seamless as our design aesthetic to ensure your shopping experience remains stress-free.
Return Process
- 1.Initiate Your Request
Log into your Gabby account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization number.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit, ensuring the RMA number is clearly marked.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.